BluePhone Review

Posted Mon, 30 Mar 2009 13:58:32 -0000 by

BluePhone Online Tech Support and Computer Help offers all forms of assistance that will help make your computer easier and more convenient to use. It uses WebExTM, a remote access Web interface created by Cisco, to access your computer system and resolve the problems with your permission.

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What You Get

When you subscribe to BluePhone's technical support plans, you will get unlimited access to their Tech Experts whom you can contact through emails or free calls. The subscription also includes technical support for up to three computers and all peripherals that's connected to it. These peripherals may include your printer, digital cameras, iPods and iPhones among others. They can also provide assistance for other tech related issues and tasks such as formatting your PowerPoint slides, transferring photos to your PC, configuring your printer settings and other personalized services.

Persons Behind It

BluePhone is a service offered by Xeriton Corporation, a Washington-based private company offering Web-based and software services to its clients.

Cost

BluePhone has two membership options: monthly and yearly. BluePhone Monthly Membership starts at $24.95 and can be renewed every month. Meaning you will only be paying 82 cents everyday for all-day unlimited technical supoort. The Annual Membership plan costs $199.95 and also offers all-day unlimited support. Which comes out to only 66 cents per day and a savings of about $60.00 compared to the monthly subscription cost.

Guarantee

The services availed of by BluePhone subscribers come with a 100% money-back guarantee. If you are not satisfied with BluePhone services, you can request them to refund your subscription fees within the first 14 days that you have availed of their service.

What I Like About It

All BluePhone Tech Experts can work with a large variety of operating systems, specifically all Windows versions (from Windows 95 up to Windows Vista), all Mac OS version and all Linux and UNIX versions. They have received technical certifications and in-house training by BluePhone. Connecting to a tech expert is also since you can just choose a communication option that's convenient for you such as through phone (no charges on your bill), chat or e-mail.

What I Don't Like About It

During its peak hours, it may take some time before you can connect to a Tech Expert. Although BluePhone does offer an option where you can just leave a message and a certain time that you prefer for a Tech Expert to reach you.

Do I Recommend It?

Absolutely. BluePhone is the next generation of PC troubleshooters with its remote access technical support that can you help you solve problems that you may have with your computer such as computer slowing down or difficulties with software that you are unfamiliar with. BluePhone also has a 14 day trial if you want to find out for yourself whether it works or not. And if you're not happy with their services, you can always just get your money back.

To read our detailed BluePhone Review, I highly recommend visiting this website.

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