Small talk in Japan
The basis of Japanese business etiquette is mutual trust and respect for individuals, companies and values.
Mind your manners:
- The Japanese do not shake hands; making physical contact is an uncomfortable experience. If they offer handshakes to westerners it should be followed by a slight bow of your head. The grip should be gentle. Imitate your host.
- Do not look them straight in the eyes. It can appear challenging and makes them feel uncomfortable.
- When you are introduced give them your business card. Cards are also exchanged at parties. You might need up to 30 cards a you're your cards should be in English and Japanese. You need a qualified professional translator to get it done properly.
- When offered a business card, do not put it in your pocket. Read it immediately and lave it in front of you on the table.
- When talking to the Japanese keep a greater distance than at home. And do not point with your finger, it is impolite.
- Be aware of silences or gaps in the conversation and don't make the western mistae of trying to fill them; silence is "golden" after all.
- They are highly status-conscious. Top level executives expect to do business with top level managers from the other company. It is a sign of respect. Never use first names.
- They enjoy giving carefully chosen personal gifts. Westerners are often surprised a the trouble they take to find out about a visitor's family. Follow their example when they visit you.
- The Japanese Samurai feels uncomfortable in the presence of clever businesswomen who try to negotiate in an aggressive way. Women are rarely invited into the men's social circles.
- Dress conservatively: blue or grey suit, white shirt, dark tie. They like clean, not too young, not too hairy, calm and modes business partners.
Reference: Small Talk for big business, Rene Bosewitz
